Refund and Returns Policy

Vertical Gardening > Refund and Returns Policy

At Home Garden Decor, we uphold a strict no return and no refund policy.

Damages and Issues

Please inspect your order upon arrival. If you find defects or damages or received the wrong item, please contact us promptly so we can make it right.

Exceptions / Non-returnable Items

Perishable goods, items transformed at a customer’s request, personal care items, hazardous materials, flammable liquids, or gases cannot be returned. The following are also not returnable: sale items and gift cards.

Exchanges

To exchange an item, the easiest method is to return the original item then place another purchase for the new item once your return is accepted.

In case you have further queries or want assistance with our policy, then please email us through our contact us page At Home Garden Decor, your satisfaction is paramount.